Monday, April 29, 2013

Spring Is Here

Nothing says spring like allergies.  I'm deep into allergy season which is rather obnoxious.  The pretty flowers only serve as a reminder of the distress I'm about to endure.  Bah humbug.

On the bright side, I did manage to see the cherry blossoms bloom in DC before they disappeared for another year.  You only get a small window of opportunity to catch them in full bloom and in previous years I never bothered to take the chance, but this year I knew it was time.  So I headed out with the roomies and caught some pretty fun shots on Instagram.

Picture
Overall it was really pretty and I wished I had thought to pack a picnic and sit among the trees while the small pink flower petals fell all around me.  It reminded me of those great mood shots you see in anime films.  It's clear how inspiring seeing such pretty things can be.

Outside of taking pictures of flowers, I've been slowly uploading my stories to a new writing site called ReadWave.  I thought I'd try it out and I really love the interface and interactive properties of it.  I've only uploaded two stories so far, but I'm going to upload a new one today.  Check it out and leave your comments.  Also, don't forget to Like the story you read!

My ReadWave Profile

That's it for this update.  Winter Lakes continues to come along.  As it does.  I've determined what each book in the Trilogy will be called, so overall it will be called The Winter Lakes Series or The Winter Lakes Trilogy, but each book will have a unique name.  I don't want to unveil them just yet, but I think they're perfect and you guys will approve!

On that note, I'll leave you guys with a selfie from the Cherry Blossom Fest.
P.S. I got Vine and Keek accounts but I have no idea what to do with them. Stay tuned.  Insanity is sure to prevail.

Wednesday, April 10, 2013

My Comcast Rant

I've just spent two hours trying to resolve my Internet issues with Comcast.  I normally just let things be and don't complain, but they had me do an online survey....

Needless to say, since I was on the phone with them for 2 hours, I had the chance to write all this in their survey while I waited for them to resolve everything.  Oh, Comcast.  Maybe I should break this up into strands and call it Ode to Comcast.

I've had to call Comcast for two separate issues in the past 2 weeks, and
both times I waited through all the menu options, pressed the correct options,
and was disconnected.  It's been impossible to speak to anyone so I've had
to use the online chat, which is a huge problem when my issues is Internet
connectivity. 


Today the first representative that I got through to finally was very curt
and did not completely resolve the issue, telling me to call another
department.  I tried but ended up being disconnected yet again.  After
that I went to the online chat.  This person was helpful and I had no
issues with her, unfortunately in order to resolve my issue, I have to call
another Comcast number for my local Comcast. 


I am now waiting for them to pick up and hoping I don't get disconnected
again.  In order to handle this one issue, I have dealt with 2 people,
hopefully about to be 3, called 3 different numbers, did an online chat with a
customer service rep, had to go through the menu more times than I can count,
and it has been well over an hour of my time that I'm not getting back. 
And my issue has yet to be resolved.


Update: I got through to the 3rd person and it turns out that she's not the
right person because the number given to me was the wrong number and just took
me back to the general Comcast number.  She referred me to the local
office, which I told her is who I had been trying to call when I got to
her.  I read her the phone number and she confirmed that the number doesn't
appear to be working.  She is currently trying to help resolve my
issue.


Update: Just when I was on the verge of thinking this issue was resolved, I
got hung up on.  Seriously?  Here I go to call again, and go through
the menu system again, and ...


Update: The fourth lady I spoke to was cheery, courteous, understanding, and
very helpful.  She finally resolved my issue!  However, I feel the
need to point out that she did what the first guy I talked to didn't do. 
If he had just done what this lady did, instead of saying he couldn't, and
telling me to call another department, this would've been resolved over an hour
ago.  I've never had anyone at Comcast before tell me they couldn't help
resolve my issues, so this guy was a definite first.  I didn't have a
chance to get his name, but I called in around 6:34 on April 10, 2013 if that's
helpful.


In closing, it's now 8:38.  I have been dealing with this for the past 2
hours.  That's 2 hours that I wasn't doing what I had originally planned to
do.  Needless to say, I'm not amused at the moment, but I do hope that my
Internet starts to work better, and if it doesn't, I imagine I'll be going
through this all over again.  If I may make a suggestion, please fix your
phones and update your phone number registry for the local offices, possibly all
the offices.